A Guide For New Patients
CONSULT FEES
The consult fee remains on your account as a credit to use toward procedures for up to 3 months (90 days). If you decide not to proceed with treatment within 3 months of your consult, or if you cancel your treatment for any reason, we will retain your consult fee.
Meet our patient care conceirge
Your Guide. Your Advocate. Your Support.
Meet Jenny Lemons, our Patient Care Concierge & Surgery Coordinator—and your dedicated guide to both SKINHAUS Beauty and Dr. J. J. Wendel Plastic Surgery. With over15 years of experience in patient care and customer service, Jenny is passionate about making sure you feel confident, informed, and supported from your very first call to your final follow-up.
Think of Jenny as your personal advocate—she’s here to answer all your questions, help you navigate treatment options, and make sure you feel completely prepared for every appointment, procedure, or consultation.
Originally from Greenville, South Carolina, Jenny brings energy, warmth, and a great sense of humor to everything she does. When she’s not helping patients, you can find her enjoying Pilates, exploring farmers markets, or spending time with her husband, her two-year-old son John, and their cat Gary.
✨ From skincare to surgery—Jenny is here for you.
📲 Have questions? Reach out today and let Jenny guide you every step of the way.
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PAYMENT METHODS
Dr. J. J. Wendel Plastic Surgery accepts the following forms of payment: all major debit/credit cards, cash, cashier’s check, Care Credit, and personal checks from established surgery patients only.
Note: Care Credit is not accepted for consultation fees, however, it is an acceptable form of payment for services rendered with a minimum purchase of $200. Your name must be on any form of payment. We do not accept photographs of any form of payment, nor do we accept Health Savings Accounts for cosmetic procedures or products.
FORMS
Please print out your registration and consent forms using the appropriate link below, complete them, and bring them with you to your appointment. If you have any questions regarding any of this information, do not hesitate to contact our office. Thank you for trusting us with your cosmetic treatment!
NO SHOW & CANCELLATION POLICIES
Please email greetings@drjjwendel.com or call (615) 921-2100 at least 48 hours prior to your appointment if you wish to reschedule or cancel.
If you cancel or reschedule your appointment with less than 48 hours’ notice or do not show up for your appointment, you will be charged a $200 late cancellation or no show fee in order to be rescheduled. If you have been quoted and scheduled for a procedure, the deposit, as outlined in your quote, is considered the late cancellation or no show fee.
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